Our Privacy and Security Commitments

Sustainment is a manufacturing market community that is designed to help buyers and suppliers of manufacturing services, and those that support them–collectively referred to as our Community– build better relationships and work more efficiently together. As a Public Benefit Corporation, we are committed to your privacy and to the security of your data.

We Value Your Privacy

Your Profile: When you create a profile or claim a profile on Sustainment, you control what information is added to, removed from, or modified in that profile. All information within your profile is shared with the rest of our Community except for your contact email and phone number, which are shared only with your connections.

Your Suppliers: The vendors you add to your Connections and Lists are strictly confidential. We do not share information about the vendors you manage with other Community members or any external individuals or organizations. Your Notes and other Supplier Management activities are completely confidential as well.

Your Projects: We do not share the details about your Projects, the vendors you invite to participate in your Projects, or the disposition of those Projects with other Community members or outside agencies. All messages and shared files exchanged within a Project are strictly private between you and your vendors. If you list a Community Project, only the project details will be listed and for only other registered Community members to see.

Your Files and Messages: We do not have access to the files you upload and share. You control who you share files with and you may revoke privileges or remove files you’ve shared with others at your discretion. The contents of all your messages are strictly private; even our team at Sustainment cannot access them.

Your Activity: We do not share information about how you use our applications or features or how often you use them. From time to time, we may use aggregated, de-identified activity information to measure and improve performance or to develop new features, but this data will not be attributable to you.

Read more detail in our privacy policy.

Data Security is an Essential Task for Sustainment

As a contractor to the U.S. Department of Defense, we employ strong security features that continuously protect your information and take measures to detect and automatically block security threats. Many of our security features are deployed to federal and DoD standards, and we have additionally been audited for compliance with the SOC2 framework.

Sustainment’s file sharing protocol is wholly contained and operated within Box Enterprise Plus, and thus meets the predominant security compliance requirements for the US defense industrial base. Specifically, file sharing is compliant to the following certifications: SOC 2, ISO 27001, FedRAMP Moderate, DoD IL4, ITAR, ISO 27018, PCI DSS, and NIST 800-171.

Please reach out to us at info@sustainment.tech if you have any questions.

– The Sustainment Team

Last revised: September 1st, 2023

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